Delivery Information

FREE DELIVERY:
All ShedFactory Wooden Sheds, Metal sheds, Garages and Playhouses are delivered flat-packed to your door for self-assembly. Our sheds are designed for easy assembly and you will receive all screw and components upon delivery. Please view our installation video here.

Please note we also offer an installation service, please ensure to select this at the checkout.

48 Hour delivery only available on certain products. Please email info@shedfactoryireland.ie for more details.

Delivery

The ShedFactory Ireland make every effort to deliver goods within the published estimated timescales; however, delays are occasionally inevitable due to unforeseen factors beyond our control and therefore delivery times are not guaranteed. Estimated delivery dates (given in working days) are not part of the contract between the ShedFactory Ireland and the buyer, and ShedFactory Ireland shall be under no liability for any delay or failure to deliver the products within the estimated timescales. Unless otherwise agreed in writing by the purchaser and ShedFactory Ireland, the delivery of goods will take place at the address you have specified in the order. When the delivery arrives at the specified address someone must be present to accept it and the delivery must be signed for. Alternatively, an agreement can be made prior to delivery whereby written confirmation, in the form of an email or fax, stating permission is provided to drop the goods off at your given address without the requirement to have anyone present to sign for them. Providing that ShedFactory Ireland delivers the goods to the address you have specified in the order then the goods will be deemed to have been delivered and ShedFactory Ireland will not be liable to you for any subsequent claim of non-delivery. ShedFactory Ireland does not have to be satisfied that the person who accepts delivery at the given address is you (or authorised by you to accept delivery of the goods). Any liability of ShedFactory Ireland for non-delivery of the goods shall be limited to replacing the goods within a reasonable time or issuing a credit note at the pro rata contract rate against any invoice raised for such goods. The quantity or content of any consignment of goods or components of a good that are recorded by ShedFactory Ireland upon dispatch shall be conclusive evidence of the quantity or content received by you upon delivery unless you can provide conclusive evidence to the contrary.

If a delivery is made and nobody is there to sign for the product (unless a pre-agreement has been signed allowing ShedFactory Ireland to leave the product without a signature upon arrival), the product will be returned to base and be awaiting another suitable dispatch date. In these circumstances the purchaser will be held responsible for paying all additional delivery costs to have the item re transported. For some of ShedFactory Ireland’s products, such as log cabins and certain other large garden buildings, it is your responsibility to ensure someone is available to assist in the off loading of these goods upon arrival. This person must be fit and capable of lifting items of up to 25kg in weight as ShedFactory Ireland may only send one delivery driver and some components can weigh up to 50kg. In these circumstances if an attempted delivery is made and there is no-one present and capable to assist our driver the building/s will be returned to base and the purchaser will be liable for all costs associated with a second attempted delivery. ShedFactory Ireland cannot be held responsible for any damage or injury sustained due to incorrect unloading, usage or assembly of any of our products. For comprehensive instructions on how to assemble products safely and correctly please view our installation video here.

Please note - the turnround times for larger items such as Garden offices and Summerhouses can be up to 4 weeks during peak season.

Flat-Pack Sheds, Log Cabin and Playhouse Delivery Information:

• Delivery is to property detailed on order - unless agreed with customer prior to delivery. You need an appropriate space as close to your front door as possible for our driver to deliver to.
• Garden Sheds and most garden buildings are delivered in single panels and unloaded by hand on arrival.
• Movement of delivered goods after delivery is the responsibility of the customer unless discussed as otherwise prior to delivery.
• The driver will not carry panels through your home as he is not insured to do so – unless agreed in writing with customer.
• If there is a problem with any component you have received or if something is missing, please email the office and confirm with photographs where applicable.

INSTALLATION:

For full information regarding installation, view our installation video here.

• The delivery driver is not responsible for the installation of your building.
• If you have purchased installation with your order, the ShedFactory Ireland team will contact you in advance of the installation of your garden building to arrange a suitable time and date for the fitting.
• Installation will occur upon delivery
• It is essential that the installer is able to use a short and easily accessible route to take the building from where it has been placed during delivery to where it is required to be installed. This includes ensuring there are no obstacles such as narrow pathways or archways. If the access route from kerbside to base is particularly long or difficult to manoeuvre you may be required to move the building into position yourself before the installers arrive - please clarify this in advance with your installer if you are unsure to avoid the possibility of a re-visit charge having to be applied.
• It is essential that a Firm and Level base be in place before installation can take place - failure to provide this, in the opinion of the professional installation team, will result in the installation being aborted with a re-visit charge being required to be paid by the customer should another appointment have to be made.
• It is essential that the base whereby the installation is required to take place is clear and easily accessible with sufficient working space around all sides before the install team arrives.  Failure to provide a cleared base with reasonable working space will result in the installation being aborted with a re-visit charge being required to be paid by the customer should another appointment have to be made.
• It is essential that you have fully checked the delivery of your garden building to ensure that all components, parts and fixings are present and correct before the install team arrives (informing us before-hand should there have been any shortages) to ensure that they have everything required for installation to take place.

 If you have any queries regarding the installation of any ShedFactory Ireland products please email customer support at info@shedfactoryireland.ie

Thank you